Crossware Email Signature Status

All Systems Operational

Signature Designer Portal Operational

Crossware Me Portal Operational

Subscription Management Portal Operational

Partner Portal Operational

Dynamic Signatures Operational

Sent Items Processing Engine Operational

Processing Engine Operational

Processing Engine - Partner Operational

Processing Engine - Australia Operational

Processing Engine - Australia K1 Operational

Processing Engine - Australia GK1 (Google) Operational

Processing Engine - Canada Operational

Processing Engine - Canada K1 Operational

Processing Engine - Europe Operational

Processing Engine - Europe K1 Operational

Processing Engine - Europe K2 Operational

Processing Engine - Europe K3 Operational

Processing Engine - France Operational

Processing Engine - Global Operational

Processing Engine - Qatar K1 Operational

Processing Engine - United Arab Emirates K1 Operational

Processing Engine - United States Operational

Processing Engine - United States K1 Operational

Support Helpdesk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2026

No incidents reported today.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

Issue: Investigating Service Disruption

Resolved - Mitigation actions are now complete, and the workaround / fix has been rolled out to affected regions. Email is now routing as expected.
Apr 5, 16:51 NZST

Identified - The issue has been diagnosed as an incorrect configured client certificate presented by Microsoft Exchange Online servers. Mitigation action is  underway to validate a possible workaround.
Apr 5, 02:13 NZST

Update - The issue has been diagnosed as an incorrect configured client certificate presented by Microsoft Exchange Online servers. Mitigation action is  underway to validate a possible workaround.
Apr 5, 02:12 NZST

Investigating - Symptoms: Some users may be experiencing unexpected behaviour or degraded performance when using this service.

What We Are Doing: Our team is currently investigating the issue with the highest priority. At this stage, we are still gathering information to determine the root cause.

What You Can Do: No immediate action is required from users at this time. We will provide guidance if any specific steps are needed.
Apr 5, 01:04 NZDT

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.